Simply select the track your parcel. Shop. on 04-02-2023 10:23. For queries on delivery charges from online retailers please contact the retailer directly. . No delivery and now no delivery date available on their site! - 5176387 The GXO-VM organisation has a well-established relationship with Virgin Media (VM) since 1999. I have looked everywhere. My Virgin Media App. 4K compatible TV/device required to watch Ultra HD. Horrific service from Virgin Media !!! on 21-09-2022 16:05. We can understand the inconvenience caused to your day and want to best help. Now I am the one feeling uncomfortable (potential victim of fraud) because I have signed. The Voice. So, there was a bit to and fro getting the date sorted. I haven’t ordered a phone and have never had a contract with Virgin. We would like to show you a description here but the site won’t allow us. not to me. To date not had any communication from Virgin Media chasing return of equipment. Whether you happened to be passing a drop store location on the school run or daily commute or just happen to be passing by, once a participating store is open, a drop shop is. Scam texts can also come. We would like to show you a description here but the site won’t allow us. Cable ISP Virgin Media has announced that, for the first time, they’ve officially expanded the coverage of their Fibre-to-the-Premises ( FTTP) based ultrafast broadband and TV network to a further 2,000 premises in Pontyclun (South Wales) by using Openreach ’s ( BT) existing cable ducts. Hey there @skfiendi, thanks for reaching out to us and a warm welcome to the Virgin Media forums. QuickStart, set up and connections. We would like to show you a description here but the site won’t allow us. . 10/11/23 15:13. “It’s with the correct team” My phone was stolen by Yodel on Saturday. May I ask if you have a copy of the receipt given at the counter when you returned this? If so - we can reimburse any charges added on, and if you have the tracking then we can track this. Virgin Media is part of the Liberty Global organization, which recently entered a 50:50 joint venture with Telefónica SA to launch a new corporate business, Virgin Media O2. Hi, So this finally got resolved and it looks like the driver stole the parcel and I finally got my new phone. We would like to show you a description here but the site won’t allow us. Chatter and natter. Yodel lost quickstart router, ordered a replacement and now Yodel's found and delivered the first router. Security matters. Delivery service company Yodel has been hit by a suspected ransomware attack, leading to delays in parcel distribution and customers losing the ability to track. Stay safe online. Hi I have received a text message from either Yodal or Virgin, saying that my new Hub was meant to arrive yesterday and Yodal will be in touch to confirm a time slot. Home Phone. I recently started a contract for an iPhone 14 and airpods and signed the credit agreement, i checked yodels tracking and it told me that the order was returned to sender. Please choose the Yodel Store of your choice and let us do the rest. Just wondering how long it takes Yodel to deliver returned equipment to Virgin. Browse Virgin Media Virgin Media Community. Despatched from BOREHAMWOOD DEPOT. 3 days(2 days taken off work) I have wasted(Fri,Sat and today), waiting on a delivery, what was due on Friday, but then delayed with no further update at all on the tracking page. To whom is May concern. HD TV set and a Stream box connected with HDMI cables required for viewing HD channels. We would like to show you a description here but the site won’t allow us. I contact virgin and they reckon yodel are delivering it and it’s definitely not been returned. Hi! I am a Virgin customer for more than 2 years now, we have Virgin media broadband, tv, landline and a sim (O2) with the Volt pakage at - 5314847. Received email on the 19/7/21 to advise my ord. Zavvi. The Collect+ Send service is in partnership with Parcel2Go. I have had a look into your service on our system and I can see you recently contacted our team regarding this. Virgin Media 8T6P52674441A961 Your return is on its way back to Virgin Media En Route Returned. Hello NeganGaming, sorry to hear of the issues with your Yodel delivery. once the package has been entrusted to the Yodel network! 0 Kudos Reply. We will also take a photo of your parcel when we’ve left it in a safe. Yet another bill after cancelling with virgin in Managing Your Account - Cable 3 weeks ago; Refund not arrived - 45 days exceeded - can't get through on phone in Managing Your Account - Cable 3 weeks ago; ID theft not accepted by Virgin Media in Managing Your Account - Cable 17-10-2023; Returning old hub in Managing Your. The very helpful member of your team that I spoke to on Friday afternoon said that because he placed the order for the new hub before 6 p. Manage Your Account. Yodel have failed to find my address for the last 2 days - making it 5 in a row - despite the fact that I spent an hour on their chatbot support yesterday and gave them full written instruction on how to find us. . 3 weeks ago. On the day my phone was due to be delivered I checked Yodel who informed me that the phone would not be delivered and has been. Thousands of Yodel stores nationwide. Sign in to My Virgin Media a. Thanks for your post and welcome to the community. I'm sorry to hear about the issue you're having with the returns kit. On our wavelength. ^TM”05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714Hi thanks for your post here although we're sorry to hear of the concerns you've raised here. I have been waiting for 2 weeks to get this parcel after chasing Yodel and VM daily to finally get an explanation. Stay safe online. Thanks for your post and welcome to the community. . 3 days(2 days taken off work) I have wasted(Fri,Sat and today), waiting on a delivery, what was. We would like to show you a description here but the site won’t allow us. Rob Beck ordered a new router from Virgin Media in March. I kindly asked the particular agent who was with me at that time to help me out with raising a complaint which I know is ideally meaningless. Remember your phone will need to be in as ‘new’ condition as possible and in its original packaging to return it. As you've mentioned (and seem to know), this is with Yodel directly and unfortunately we are not in control of the delivery aspect of things due to Yodel being our delivery partner. My Virgin Media App. 3 days(2 days taken off work) I have wasted(Fri,Sat and today), waiting on a delivery, what was due on Friday, but then delayed with no further update at all on the tracking page. Sign in . However, in the absence of their call, I do not have a contact number or tracking number to chase them for details. Two different men tried to retrieve the parcel from me but I refused. There are two ways to return a parcel through Yodel. Sports Direct. NathanielKelly. This communication will. Then enter your email address, and click on email me my new label and follow the instructions. Keep a good record of the tracking number, the delivery log and the Yodel chat log saying they have lost it. Hello. We would like to show you a description here but the site won’t allow us. I would like to know if i can rearrange delivery or cancel the order. The virgin homepage says between 8am and 6pm it will be with us today (20/08) and it’s now almost 6pm. Very. When you disconnect or change your services we'll send you a pre-paid postal returns pack for any kit we want returned. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Now I have. I'm a Very Insightful Person, I'm here to share knowledge. - Track the progress of your returns. We would like to show you a description here but the site won’t allow us. Yodel were delivering the parcel but the driver ‘couldn’t find my address’ - I love on a…Enjoy M250 broadband + phone + O2 SIM for £44. You would understand my shock however when I received an email however to say that my package had been delivered at 8:12pm. Arrowmunda. " Not sure if genuine. Yodel stole my parcel. Shop online with over 90 brands and have your items delivered to your local store. Have a good weekend. I tried to contact Yodel customer service. Fun story, I was in a block of flats with virgin media. For queries on delivery charges from online retailers please contact the retailer directly. I was never contacted. ordered a new phone, yodel haven't delivered and no proof of postage. Use our app to: - Send a parcel from any of our thousands of local stores. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714 Registered number: 05200072 - Registered in England & WalesOptions. Simply drop your parcel off at one of thousands of local Yodel serviced Collect+ Points. But then the envelope arrived to return it and I used this instead. Similar issue with Yodel for me, but even worse as they lost the QuickStart box in their depot. Networking and WiFi. Virgin Media is part of the Liberty Global organisation, which also includes other media and. See Deal. “@frostyy13 If you contact the Yodel team directly they'll need to advise further on this, we can't access their delivery systems to check on the location unfortunately. I ordered an iPhone SE3 Midnight 64GB and airpods, on 20th. I ordered an iPhone SE3 Midnight 64GB and airpods, on 20th. m that Friday, it would most likely arrive the following day (Saturday) if not, then within 3-5 working days, which is perfectly fine. Re: Virgin parcel scam. There was no label in the box but searches revealed that I could recycle via. r/britishproblems•. I'm a Very Insightful Person, I'm here to share knowledge. . If you have a tech booked they would have the equipment. Similar issue with Yodel for me, but even worse as they lost the QuickStart box in their depot. Selected Live Chat and Yodel confirmed successful delivery; filed receipt and Live Chat text. - Find your nearest Collect+ store. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Hi . Virgin Fibre Areas only. Manage Your Account. on 16-09-2022 08:23. It's your sole responsibility to track and update your system. Global Media Limited Customer Service telephone A. - View Collect+ stores on a map. Following our upgrade to Volt I returned a Hub 3 via Connect+ on 29 September. But until Thursday evening, there is no delivery, no update, nothing. Solved: Waited in yesterday for a Yodel two hour delivery slot, no modem, Contacted Yodel using their app and they cannot give me a - 5153083. Returned to private message to be advised that the order was cancelled because I didn’t confirm on one call from another country on a bank holiday! also account shows a bill for the phone you returned and cancelled, I want this bill removed from my account! The order shows as complete for the pro ma. We would like to show you a description here but the site won’t allow us. Xpect Returns is fully tracked, with both retailers and customers able to track the parcel's full journey. 15 Comments. 3 years ago: Text message from Virgin about a scheduled delivery. 5 million in 2020. Hub 3 stuck at Yodel. Hopefully they can reconnect the older hub for now. Get it for your Android device. We received all kind of confirmation emails and tracking number with Yodel and was supposed to be delivered the 24/04/23. Asked webchat today, and was advised I would be giv. I'm a new customer, due to recieve my quickstart pack tomorrow but I don't have a yodel tracking number to see when it will arrive. Furthermore, VM agent asked the VM client (me) to be the middle man to help. Global Media Limited A. Virgin Mobile. Two different men tried to retrieve the parcel from me but I. A quick call back to the senders company and spoke to the same person as before, he informed to expect a visit from Yodel Parcels as in to collect the parcel which had been left by “Mistake”. 08/11/23 21:45. SpeedQuickStart, set up and connections. Yodel can bring your QuickStart kit to your door or can be delivered to a Yodel Store – whichever’s most convenient. Apparently the tag could be damaged or missing and they can't find the parcel. . . Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin. Manage Your Account. It didn't arrive and the next. Poor service Yodel, no delivery. Hi @Sneakyben, Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that you've not received an email from Yodel about your delivery. I've called the sales team and I think they're going to try to have it resolved today. Account - Mobile. As long as you have the tracking number if Virgin Media contact you, there is nothing to worry about as it is up to Yodel to locate the parcel as they have lost it not. We would like to show you a description here but the site won’t allow us. I've received no communication from virgin addressing this, in fact both of the. My parcel of the broadband and TV box was with yodel and before they even attempted to deliver they have sent it back to sender has this - 5111436. 3 weeks ago. Just wondering how long it takes Yodel to deliver returned equipment to Virgin. My Virgin Media app Manage your broadband, TV, home phone and mobile accounts in one placeNews of Virgin Media O2's discussions with Sky, first reported by the Sunday Telegraph, sent shares in BT down by as much as 8% on Monday to a six-month low. Hi, I have returned a Hub4 as requested via collect plus I have the receipt with the tracking info on, however the last update on the tracking states it was processed at National hub on 7th August with no further update since. Mobile Your Account. This applies to calls from any phone line, including mobile, landline and payphone. We would like to show you a description here but the site won’t allow us. Options. recently cancelled my virgin contract and was supplied with box to return via YODEL ,this was done on the 16/11/23 ,i have since received emails telling me they do not have the equipment and i will be charged if not sent back . After all the years I had using virgin broadband I never had one complaint, would always recommend the consistency of speed and zero. GXO Logistics, Inc. When I queried this, I was told the back office had cancelled my order and I’d need to apply again with no. All you need to do is put our kit in the pack, attach the included label and go to a Collect+ store. Available with M50 broadband or faster. They offered an earlier date but that didn’t suit as I was away over Christmas and New Year. Meanwhile, Yodel got the lowest score on a single criteria of all the firms, scoring just 1. Thanks in advance. Please have your parcel tracking ID ready. GXO operates Virgin Media’s primary distribution center in Wellingborough, known as “the Big Red Shed,” along with. on 28-03-2023 08:11. Networking and WiFi. 3 weeks ago. Watch out Samsung!We would like to show you a description here but the site won’t allow us. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. For those who don’t maybe the following video sums up their serviceSimilar to other people. They've fallen apart, no available tracking, no available customer service and - 5047219 - 2Does anyone know how long it takes for a response from the “back office team” i was told I would receive a response in 5 days. I've received no communication from virgin addressing this, in fact both of the. From £ 28 a month 18 month contract Check it out Broadband only Don’t need our phone services? Scale it back with our broadband only option, pure and simple. Welcome to our community forums and thank you for your first posts. Options. Security matters. @Zach_R. We would like to show you a description here but the site won’t allow us. Hi VM, I placed an upgrade order last week and was told my new modem would be delivered on 25/11 by Yodel. 0 Kudos. Manage Your Account. Broadband deals; Broadband, TV and phone deals; Broadband and phone deals Why Virgin Media still use Yodel as a delivery partner I don't know. Once it is, you'll receive a letter/email advising you of the date we're moving you over. If you’re sending back old or faulty equipment, Virgin Media will even send you a pre-paid postal returns pack, so you won’t need to pay for packaging either. Global Media Limited Customer Service email address : A. We would like to show you a description here but the site won’t allow us. Yodel Delivery due tomorrow - No tracking and no order showing. - Find your. The most recent report by Ofcom shows that when it comes to customer service, TalkTalk is on a par with Virgin Media, with only 78% of customers satisfied with their service overall (against 88% of BT customers). . Please stop sending me endless harassing texts. Yodel has apologised directly to Mr Beck and Ms. In cases where we say your parcel has been left safe, we ask that you check around your property and with friends and neighbours before contacting us. Now I have. Options. Virgin Media. I signed up to Virgin broadband and was told my router would arrive on the 26th. Cable ISP Virgin Media has announced that, for the first time, they’ve officially expanded the coverage of their Fibre-to-the-Premises ( FTTP) based ultrafast broadband and TV network to a further 2,000 premises in Pontyclun (South Wales) by using Openreach ’s ( BT) existing cable ducts. Now they have shifted the package JD0002230630967367 to the depot and asked me to collect. This will be a few weeks in advance so you'll have. My virgin Iphone 14 was due to be delivered today 27/03 so I check yodel tracking and it says “returned to sender” upon sender’s request. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. If you have received an Orange calling card: Enter the 8 digit card reference number from the card, along with your postcode on our tracking page. Yodel said that they made 3 attempts but it was a lie as I could not see any driver attempting to deliver the package. Received into MITCHAM DEPOT. They appeared on the BBC Watchdog programme numorous time yet major companies like Virgin Media, Amazon, Boots, Sports Direct, O2 and Little Woods Insist on using them. Calls to this number cost the same as national rate and will be included within national rate inclusive packages. Xpect Returns is fully tracked, with both retailers and customers able to track the parcel's full journey. This unfortunately did not happen again. The real trick to leaving an impression during The Voice Blind Auditions is to give the. Once it is, you'll receive a letter/email advising you of the date we're moving you over. Created Sep 23, 2009. . Yodel customer service said they couldn't do anything without a tr. Forum Team. I have tracked the parcel but it now requires the post code of the place its being delivered to . Poor service Yodel, no delivery. Received message from Virgin your Hub 4 will be delivered on the 14th June 2022 you will be informed of a 2hr time slot. Just joined since 35 minutes agoWe would like to show you a description here but the site won’t allow us. Entertain me; Broadband Deals. They never were. Options. 44pm, yodel webchat confirmed the drivers sat nav states he was at my location at 3. I’m so frustrated with Yodel. . Sign in . We would like to show you a description here but the site won’t allow us. Thanks. not to me. This was a 4 week wait. Arrowmunda. Collected and delivered through Yodel's van based network, our tracked returns service delivers parcels to retailers within 72 hours of the collection booking. Processed at National Hub. . I'm moving to a new house where the old owners had VM. If VM tries to charge you, you can always post back on. Yodel, returned to sender. Packaging We would like to show you a description here but the site won’t allow us. I am sorry to hear about the issue regarding your handset value. The number 07480 632098 has been looked up 4,600 times, leading to 24 user comments that have helped form a clearer picture. I checked the delivery tracking and it notified me that the parcel has been returned to sender. Collected and delivered through Yodel's van based network, our tracked returns service delivers parcels to retailers within 72 hours of the collection booking. Account - Cable. On our wavelength. countjac. . This sometimes will give you an estimated time too. Closed Virgin Media& previously Virgin Email Account still online in Security matters 02-10-2023; Is it a scam. Call the equipment activation number on - 0800 953 9500 (option 3) – you will need the serial numbers off the barcode stickers on the hub, also your account and area number. We would like to show you a description here but the site won’t allow us. Delivery of Wi-Fi pod was told by virgin it would be with me on Saturday 28th may now 31st may and yodel are giving lame excuses for late delivery by saying item was sent to wrong depot on to them again this morning 31st and still no delivery date…starting to regret signing up for another 18 month c. Solved: Waited in yesterday for a Yodel two hour delivery slot, no modem, Contacted Yodel using their app and they cannot give me a - 5153083. A quick call back to the senders company and spoke to the same person as before, he informed to expect a visit from Yodel Parcels as in to collect the parcel which had been left by “Mistake”. Download the Yodel app and you'll receive a two-hour delivery window on the morning of your delivery for every parcel delivered to a door. Options. Virgin Mobile. Pretty standard, right? Well, the freeholders didn't like this and one day cut all the cables with zero notice. Return to Yodel Store labels are valid for 28 calendar days, after which time they expire and cannot be used or refunded. Virgin Media is part of the Liberty Global organization, which recently entered a 50:50 joint venture with Telefónica SA to launch a new corporate business, Virgin Media O2. To re-schedule your QuickStart date, you’ll need to: Call us on 150 from your Virgin Media home phone, or. Hub 3 stuck at Yodel. All parcels, including collections and returns dropped off at a Yodel Store can be tracked via our tracking page or our app. That evening the Yodel tracker says delivery was attempted but they “couldn’t gain access to the property”. To whom is May concern. Download it for your iPhone. I've received no communication from virgin addressing this, in fac. It's just that I'm stuck home now, waiting for the delivery without a. Returned to Virgin Media. The overall user rating for this number is Negative . No hub and no tv box…. Stream from Virgin Media. We would like to show you a description here but the site won’t allow us. Yodel, returned to sender. Drop off your item at a local Yodel store at a time that's easy for you, whether that's on your way to or from work, or on. Hi I placed an order for a contract phone with you, received confirmation of everything including direct debit date, new phone number etc. ) Need help? Visit would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. BlueLou. Just the same response. 09/11/23 18:12. My Virgin Media App. Yodel were delivering the parcel but the driver ‘couldn’t find my address’ - I love on a…Enjoy M250 broadband + phone + O2 SIM for £44. Order Cancelled, bill still issued? I’ve recently signed a new contract and credit agreement for a Virgin Mobile account. Yodel tell me that it was last tracked loaded onto a van at the depot ready to be delivered to you. Spoke to them on the chat portal multiple times where I was told it would be delivered on that day. Switched On Families. Compare TV, broadband and phone; Oomph bundles Virgin Media Quickstart set up. KF”In this conversation. In this conversation. Hi Zach, they advised that I contact virgin to see why they requested it to be returned. Parcel appears to be stuck at their National Hub! See below: Tracking details for 8KXE002539244961 Thursday, December 29 2022 11:52 Parcel to be taken to a Yodel serviced Collect+ Point 11:52 Received at SCOT-MID CO. I am afraid that due to the sensitive nature of your query we would advise that you contact our team in relation to the mobile issue 📞 0345 600 0789. . 08/11/23 21:45. Why has this happened and how can it be fixed?We would like to show you a description here but the site won’t allow us. the delivery itself is completely legit and all in my name. We would like to show you a description here but the site won’t allow us. This will be a few weeks in advance so you'll have. Download The Yodel App Today! Check out your parcel's two-hour delivery window and see a photo of where we have delivered it to Parcel options. About GXO Logistics. Virgin Media’s producer registration numbers under the WEEE Regulations 2013 are: Virgin Media ltd WEE/KA0136ZT / Virgin Mobile Telecom ltd WEE/JJ0135ZT Packaging In recent years we’ve increased the volume of packaging returned through our supply chain infrastructure. We would like to show you a description here but the site won’t allow us. It's just that I'm stuck home now, waiting for the delivery without a. Use our app to: - Send a parcel from any of our thousands of local stores. Virgin Media 8T6P52727515A961 Returned to Virgin Media Returned My parcel's journey + 19/09/23 06:23. Re: Yodel (oh god, no) email when. Networking and WiFi. Download The Yodel App Today! Check out your parcel's two-hour delivery window and see a photo of where we have delivered it to Parcel options. They’d gone to anothe. Welcome to our community forums and thank you for your first posts. Paul. Options. O2 shop or local council recycle yard. Options. Hi I placed an order for a contract phone with you, received confirmation of everything including direct debit date, new phone number etc. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. We would like to show you a description here but the site won’t allow us. Do you have the isolation box in the apt it will be a white box with virgin media , ntl of telewest. Zavvi. A number of big online retailers, such as AO, Asos, JD Sports, John Lewis, M&S, Very and Zara, offer a click-and-collect service with Yodel. “@frostyy13 If you contact the Yodel team directly they'll need to advise further on this, we can't access their delivery systems to check on the location. Quickstart is the quickest and easiest way to setup our services. A number of big online retailers, such as AO, Asos, JD Sports, John Lewis, M&S, Very and Zara, offer a click-and-collect service with Yodel. I delayed delivery by Yodel for a week, but they are still intent on giving me another. Options. Str33t. on 02-12-2021 17:04. Learn more Have I helped? Click Mark as Helpful Answer and solved, or. i. Apparently the tag could be damaged or missing and they can't find the parcel. . If you have a Green Yodel calling card: Please text or call the driver on their mobile number, which will. Hey, Ive just taken out and a new contract, phone was meant to be on its way and apparently yodel have sent it back to sender. Watch in more rooms with 4K-ready Virgin TV 360 Mini boxes. - Keep all your orders in one place. Mobile Your Account. Openreach has just launched a revised. You are advised to contact your seller and they can help you with the correct parcel details and get back to us. Fill in our form here to cancel your unused Return to Yodel labels and start the refund process. When nothing arrived I phoned and di. I have had a look into your service on our system and I can see you recently contacted our team regarding this. Can I have some assistance with this please as I have done my bit but yet again Yodel seem to have lost or stolen it and I don’t want to. Tech Chatter. on 16-03-2023 19:38. Hi my hub was suppose to be delivered on Friday 17th March, I believe my services also started then. Mobile phone scam. m that Friday, it would most likely arrive the following day (Saturday) if not, then within 3-5 working days, which is perfectly fine. I have registered for virgin media broadband and estimated delivery date when I placed the order was for tomorrow (16th Sept). If you're waiting to receive a parcel or have sent your returns via Yodel, you might experience delays with. My parcel with a hub 4 was supposed to be delivered on Tuesday. Pl˜ce ˜ny other bits ˜nd pieces – like c˜bles, remotes, power. I recently started a contract for an iPhone 14 and airpods and signed the credit agreement, i checked yodels tracking and it told me that the order was returned to sender. virgin dragging their feet 3 weeks since order, struggling with - 4931565We would like to show you a description here but the site won’t allow us. All materials are recycled using our UK downstream partners. We would like to show you a description here but the site won’t allow us. £45. SpeedWe would like to show you a description here but the site won’t allow us. I don't work for Virgin Media. 07-06-2021 13:00. Options. Yodel stole my parcel. 07480632098. Number of inclusive HD channels depends on package.